How to Log into Shopify the Right Way



Logging into Shopify as straightforward as may seem does seem to throw the proverbial curve ball for many. This is simply, and primarily due to creating an account, and understanding how to find your MyShopify sub-domain log in.

However, once you’ve understood the steps to log into Shopify, the rest is plain sailing.

We’ve been asked a number of times “How do I log into Shopify”, but the reality is, and as demonstrated below, all you really need to do is bookmark the Shopify sign in page and remember your email address associated with your Shopify account, and of course alongside your password.

It’s worth pointing out that the MyShopify sub-domain and your Shopify custom domain will both work to log in, as the custom domain resolves to the MyShopify sub-domain.

But, before proceeding onto the physical steps to log into Shopify, and without digressing too much, we must discuss the importance of security, but more notably the security around your Shopify password.

Shopify Password Security

Whilst Shopify itself is secure - in terms of data and functionality. The biggest threat comes from inefficient storing of passwords, and lack of password knowledge - typically from new store owners, whom to try run before they can walk.

We cannot stress the importance of creating a unique password and storing them appropriately.

Whether you’re new to Shopify, or an existing store owner, it’s fair to assume that you may have many passwords associated with your eCommerce business. So, therefore, it’s safe to assume that you may be using Canva, MailChimp/ConvertKit, SocialChief, Influencer Tools, and more.

All these require a password, right? And all of these could be an entry point for potential hackers/scammers to destroy all of your hard work in building an eCommerce business.

To prevent any form of account hacking, you must store your Shopify password, or any password for that matter, in a secure location.

The best course of action is to leverage a service that treats passwords as a high priority. These services allow you to add shortcuts, and prepopulate password fields by loading passwords from the cloud.

Whilst there are many to choose from, LastPass is globally recognized, and you can create an account for free!

LastPass

LastPass

With LastPass being globally recognized there are still many LastPass alternatives with a free account and trial.

LastPass alternatives:

You may opt to not use a service to store passwords, so below we’ll cover the Do’s and Don’ts of using, creating, and storing passwords:

  • DON’T store passwords in an unencrypted text file
  • DON’T share passwords
  • DON’T use the same password
  • DON’T use DOB, location, or with any sort of personal characteristics
  • DO use a mix of numbers, letters, symbols, and special characters
  • DO create a password greater than 6 characters
  • DO treat a password as a key to your bank, regardless of the service
  • DO change passwords regularly
  • DO use MFA/2FA where possible

With the above in mind, you can sleep at night knowing that you have some form of password strategy to keep you safe.

Now that we’ve stressed the importance of password security, let’s move on to logging into Shopify from Shopify store apps and browsers.

Shopify tutorials:

To Note: If you’ve forgotten the email address associated with your Shopify account you’ll need to contact Shopify Support.

To Note: If you remember your email address but not the password, skip to learn how to reset your Shopify password below.

How to Log into Shopify Using a Browser

Using the browser to log into Shopify requires you to know your MyShopify sub-domain or custom domain.

Both domains will be appended with “/admin”, this is the entry point to access the Shopify account login page.

You use either the MyShopify sub-domain or custom domain name in the address bar of your chosen browser: “https://{store-name}.myshopify.com/admin”.

It’s worth mentioning that if you have changed your store name at any point, the old store name will still be used in the MyShopify sub-domain. The new store name does not replace the old store name in the MyShopify URL.

With that in mind, we’ll run through the steps to log in to Shopify.

Step 1: The URL

Using your preferred browser, add your MyShopify URL, or custom domain with "/admin" appended, and navigate to your Shopify sign in page.

Log into Shopify using a browser step 1

Step 2: Email Address

Here you’ll need to add the email address that is associated with your Shopify account.

Log into Shopify using a browser step 2

Step 3: Password

This will be the password you used when creating a Shopify account.

Log into Shopify using a browser step 2

Step 4: Success

If all has gone well, you should now have access to your Shopify admin page.

Successfully logged into Shopify using a browser

When logging into Shopify using a different browser, you may receive an email stating that you’ve logged in through a different device - typically meaning a browser.

Logged into Shopify using a different device notification

In most cases, this can be ignored, but if this was not you, log into Shopify, change your password immediately, and contact Shopify by clicking the “check activity” button and report suspicious activity.

Next, we’ll look at how you can log into Shopify using an Android app, followed by logging in with an iOS app.

How to Log into Shopify Using the Shopify Android App

Logging into Shopify with the official Android App is a similar process to the browser, but yet without all the power of a desktop computer, or laptop.

We’ve found that the apps, Android and iOS are better utilized for a summary of how your store is performing, and most importantly for quick fixes.

It is tremendously difficult to run a business from a mobile/small device. Not because of the power of the device, but rather the lack of real estate(size of the screen).

However, if you’re on the move, away from your desktop computer, or laptop, then the Shopify app plays a vital role in keeping the lights on.

Below, we’ll cover the steps for installing and logging into the Shopify android app.

Step 1: Android Play Store

Navigate to the android app store on your device and search for Shopify.

Log into Shopify using the Android app step 1

Step 2: Install and Start

Once you’ve found the official Shopify android app, click install and start the app once it’s finished installing.

Log into Shopify using the Android app step 2

Step 3: App Login

Here you’ll be presented with two options, sign up, or log in. Choose login.

Log into Shopify using the Android app step 3

Step 4: Email Address

In the image below, and for the purpose of clarity, we can see that we’re logging into the official Shopify Android app by URL in the address bar.

The app also makes it clear that we’re logging into Shopify via the Android app with the message: “Continue to Shopify Mobile for Android”.

With that in mind, you’ll want to add your email address and click “Continue with Email”.

Log into Shopify using the Android app step 4

Step 5: Password

The next step is to add your password and click “Log in”

Log into Shopify using the Android app step 5

Step 6: Success

If all has gone well, then you’ve officially logged into Shopify Mobile using the Shopify Android App! Awesome work!

Successfully logged into Shopify using the Android app

Now we’ll look at how to log into Shopify with the Shopify iOS app.

How to Log into Shopify Using the Shopify iOS App

Logging into Shopify Mobile using the official Shopify iOS app, is near on the exact same process as the android steps, albeit the app, and platform.

Step 1: iOS Play Store and Search

Go to the iOS Play store, click search, and type “Shopify”.

Log into Shopify using the iOS app step 1

Step 2: Install and Start

Install the official iOS Shopify app, and then start.

Log into Shopify using the iOS app step 2

Step 3: App Login

Click the “Log in” button.

Log into Shopify using the iOS app step 3

Step 4: Email Address

Enter your Shopify email address, and then click “Continue with Email”.

Log into Shopify using the iOS app step 4

Step 5: Password

On this page, simply enter your Shopify password, followed by clicking “Log in”

Log into Shopify using the iOS app step 5

Step 6: Success

At this point, you should be logged into Shopify Mobile using the iOS Shopify app.

Successfully logged into Shopify using the iOS app

The Takeaway

When first starting out with Shopify it may not seem immediately obvious on how to log into Shopify, but with the many cycles around the track, it becomes second nature.

In an ideal world, you’ll bookmark the Shopify admin log in page, and use some form of password management tool to prepopulate necessary fields, whilst keeping your passwords safe and secure.

To summarize we've briefly covered:

  • How to log into Shopify with a desktop computer or laptop
  • How to log into Shopify using an Android app
  • How to log into Shopify using an IOS app
  • Security around Shopify passwords
  • How to reset your Shopify password

What next:





Author

avatar author

Terry Wingfield

A techy at heart, with over 10+ years of software engineering skills, and 5+ years experience in ecommerce, retention, and personalization.