Are Shopify Themes Refundable?
No, Shopify themes are not refundable. Whilst traditionally themes are not refundable, you can still ask the question.
Depending on where you’ve purchased the theme, and the reasoning for the refund request, you may be able to claw some cost back. However, the process in which to do so can be quite challenging. You’ll need to meet the criteria of third-party refund policies.
Below are snippets from the most popular Shopify theme suppliers:
ThemeForest: “If you have not downloaded a purchased item within 3 months from the date of purchase, you may be eligible for a refund.” - source: ThemeForest refund policy
Envato: “We do not generally offer a refund or credit if you decide to cancel your subscription unless required by applicable laws or as otherwise described in our Elements User Terms.” - source: Envato refund policy
It’s important to note when purchasing a Shopify theme, you are purchasing a digital asset that can be modified, thus this to some degree is a loose contract. If an asset can be modified or installed from its original state, then a refund is not possible.
The Takeaway
It’s always wise to ensure before you commit to any purchase online, that you're fully aware of the refund policy.
As we’ve stated many times before, start small, and get familiar with the theme process - meaning the installation, customization, adding products, and anything else besides.
Once you’re comfortable, you can then opt to purchase a theme knowing that you’ll need to request a theme refund.
To summarize we've briefly covered:
- Are Shopify themes refundable?
What next:
- How to duplicate a Shopify theme
- Can you customize free Shopify themes?
- Are all Shopify themes responsive?
- Are paid Shopify themes worth it?
- Can I Use ThemeForest Themes on Shopify?
- The best place to buy Shopify themes
- Are Shopify free themes worth it?
- Are Shopify themes a one time purchase?
- Are Shopify free themes good?
- Are Shopify themes free?
- Are Shopify themes profitable?
- Can I change themes on Shopify?
- Can I download Shopify themes?
- Can I have two themes on Shopify?
- Can you make money selling Shopify themes?
- Do Shopify apps work with all themes?
- Do Shopify themes update automatically?
- Does Shopify have free themes?
- Does Shopify offer mobile themes?
- How do I buy themes on Shopify?
- How do I download themes from Shopify?
- How do I get free themes on Shopify?
- How do I install free themes on Shopify?
- How many Shopify themes are there?
- How much are premium Shopify themes?
- Is it easy to switch Shopify themes?
- What are Shopify themes built in?
- Why are Shopify themes so expensive? or are they?
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Additional Shopify Resources
With Shopify being one of the largest eCommerce platforms on the market means you’ll never be short of resources to learn how to build a profitable eCommerce business.
Kanteneo aims to be the best Shopify blog on the market, but you may require additional resources to help you on that journey. Below we’ve listed a top-selling Shopify book by Veronica Jeans to help you learn how to launch a profitable business.