Can Customers Leave Notes On Shopify?

We know Shopify is a powerful eCommerce platform that allows small businesses to create profitable eCommerce empires, but can customers leave notes on Shopify?

Yes, Shopify allows customers to leave notes when they place an order. These notes can be used to provide additional information about the order, such as special instructions or requests.

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Can Customers See Order Notes In Shopify?

When customers leave notes on Shopify, they can be seen by both the customer and the shop owner. Customers can view their notes in the order details page, and shop owners can view the notes in the order management page.

This allows customers and shop owners to easily communicate and discuss the order.

Shop owners can also respond to customer notes directly from the order management page. This allows shop owners to quickly and easily answer customer questions or provide additional information about the order.

This is a great way for shop owners to provide excellent customer service and ensure that customers are satisfied with their orders.

The Takeaway

Overall, Shopify makes it easy for customers to leave notes and reviews. This allows customers to communicate with shop owners and provide additional information about their orders.

It also allows customers to provide feedback about the products and services they received, which can help other customers make informed decisions when shopping on Shopify.

To summarize we've briefly covered:

  • Can customers leave notes on Shopify

What next:

Additional Shopify Resources

With Shopify being one of the largest eCommerce platforms on the market means you’ll never be short of resources to learn how to build a profitable eCommerce business.

Kanteneo aims to be the best Shopify blog on the market, but you may require additional resources to help you on that journey. Below we’ve listed a top-selling Shopify book by Veronica Jeans to help you learn how to launch a profitable business.


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Terry Wingfield

A techy at heart, with over 10+ years of software engineering skills, and 5+ years experience in ecommerce, retention, and personalization.